The General Data Protection Regulation (GDPR)

The General Data Protection Regulation (GDPR) is the new European standard in terms of personal data protection. Applicable as of 25 May 2018, the regulation applies to all companies processing personal data of individuals residing in the European Union, regardless of the company’s location. GDPR specifies what is considered personal data and how to collect, process, store or erase it. The definition of the retention period of the data is contained in the regulation as well as potential penalties for companies in case of a violation of the data regulation. The control of personal data by the data subject is at the very centre of the new regulation.

In order to guarantee your rights, the respect of your privacy and the protection of your personal data, NordEnergie considers the implementation of GDPR into every process as essential.

The implementation of the GDPR principles at NordEnergie is built on values that are - in our eyes - inseparable from your rights.


We want you to know that your personal data is safe with us. Our Privacy policy, our Cookie policy as well as our General Terms relate in detail how we treat your personal data.


You keep the control and we will offer you tools to check what personal data of your is in our databases. This solution will also allow you to manage your privacy options by withdrawing consent you have previously given.


We are responsible for the processing, the respect and the protection of your personal data within our company. Under the guidance of the Data Protection Officer (DPO), a team ensures that GDPR is respected at NordEnergie. The same team will also act as your contact.

Should you have any questions, do not hesitate to contact us.

Data Protection Officer (DPO)
Bitschnau Björn 
2, Domaine du Schlassgoard
L-4327 Esch-sur-Alzette

Hereafter, you find a list of frequently asked questions on the subject of GDPR.