Contact

Would you like to get in touch with us? You can use the contact form below. We recommend that our existing customers use the my.nordenergie.lu customer portal. This way, your request will be directly linked to your account and we will be able to help you more quickly.

If you are interested in becoming a customer, please visit this link.

You can also check our “Frequently Asked Questions“. In most cases, you will find an answer to your question there.

Contact form

  1. Your contact information
  2. Contact person
  3. Topic
  4. Summary

Your contact information

New customer?

You are not yet an NordEnergie customer but you would like to take out a contract? Follow this link.

Already a customer?

Are you already an NordEnergie customer? Take all the necessary steps in your customer area.

New customer?

You are not yet an NordEnergie customer but you would like to take out a contract? Follow this link.

Already a customer?

Are you already an NordEnergie customer? Take all the necessary steps in your customer area.

You are a individual? Find an answer to your needs:
SEE OUR OFFERS FOR INDIVIDUALS

How can I find out about my consumption?

If you have a my.enovos.lu account, you can consult the evolution and details of your consumption at any time by going to the “Consumption” tab of the customer portal.

If you do not have an account and you receive your bills in paper format, you will find information on your consumption on the second page, and on the third page the historical evolution of your consumption. This trend is also shown on the statement of account that you receive in paper format once a year.